Introduction
Complete Drywall & Taping, Inc. ("we", "us", or "our") operates this website and respects your privacy. This Privacy Policy explains what information we collect, how we use it, who has access to it, and the choices you have regarding your personal data. By using our website, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
Information You Provide via Forms
When you fill out our lead form or contact form, we may collect:
- Full name
- Email address
- Phone number
- Property type
- Project details
- Message content
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited
- Referrer (the page you came from)
- Approximate location (general, not precise)
- Cookies and similar technologies (see our Cookie Policy)
Server Logs
Our hosting provider maintains server logs that may include IP address, access dates and times, requested URLs, and other technical information for security and operational purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Schedule and perform our drywall and taping services
- Communicate with you about your project
- Improve our website and services
- Comply with legal obligations
We do not sell your personal data to anyone.
Legal Bases (if applicable)
Where applicable, such as under the GDPR, we process your personal data based on the following legal grounds:
- Consent — when you submit a form or accept cookies.
- Contract — to provide services you have requested or to respond to your inquiries.
- Legitimate interests — to improve our website, ensure security, and operate our business, where these interests do not override your rights.
Who Has Access to Your Data
Access to your personal data is limited to:
- Our company personnel, on a strict need-to-know basis.
- Trusted service providers who help us operate our website and deliver services, such as:
- FormSubmit — a third-party service that delivers form submissions to our email address.
- Our hosting provider.
- Analytics providers, if enabled.
FormSubmit acts as a third-party processor, transmitting your form submissions to our email. We do not share your data with anyone else for their own marketing purposes.
Third-Party Services
Our website may use the following third-party services, each of which has its own privacy policy:
- FormSubmit — for handling form submissions.
- Google Maps — for displaying a map of our location via an embed.
- Analytics and cookies — only enabled with your consent (see our Cookie Policy).
These third parties may collect and process data in accordance with their own privacy policies, which we encourage you to review.
Data Retention
We keep your personal data only as long as necessary to provide our services, respond to your inquiries, and meet our legal and regulatory requirements. After that, your data is deleted or anonymized.
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Correct — request correction of inaccurate data.
- Delete — request deletion of your personal data.
- Restrict — request that we restrict processing of your data.
- Object — object to processing based on legitimate interests.
- Withdraw consent — withdraw consent at any time where processing was based on consent.
- Data portability — receive your data in a structured, machine-readable format, where applicable.
To exercise any of these rights, please contact us using the details in the "Contact Us" section below.
How to Delete Your Data
If you would like us to delete your personal data, you can request deletion at any time by:
- Emailing us at help@completedrywallandtaping.biz with the subject line "Data Deletion Request".
- Calling us at +1 (610) 638-8582.
We will delete your personal data within 30 days of receiving your request, unless we are legally required to retain it for a longer period.
Children's Privacy
Our website and services are not directed at children under 13 (or 16 where applicable). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
- Email: help@completedrywallandtaping.biz
- Phone: +1 (610) 638-8582
- Address: 423 St. Louis Avenue, Valley Park, MO 63088, USA